Sharing a home
Shared homes work best when everyone respects communal areas, noise levels, cleaning arrangements and other tenants' privacy.
Tenant guidance
Living well in a London flatshare.
Practical information for a respectful, secure and well-managed shared home.
Your tenancy agreement
Read your agreement carefully and keep a copy. It explains payment dates, notice requirements and the responsibilities of each party.
Deposits
Your tenancy documentation should explain the amount paid, how it is handled and the conditions that apply at the end of the tenancy.
Repairs and maintenance
Report issues promptly, provide clear details and allow reasonable access when a repair or inspection needs to be arranged.
Safety at home
Do not interfere with alarms or safety equipment. Report hazards, damaged equipment and urgent issues to the property team.
Moving out
Follow the notice requirements, return the room in the agreed condition and complete the check-out process with the team.
Current tenant?
Keep your tenancy information together.
Use the tenant portal for payments, receipts, documents and communication.
Open tenant portal →